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Top Customer Success Jobs in Chicago, IL

Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
141K-261K Annually
Senior level
141K-261K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.
Top Skills: ConsultingCustomer SuccessProject ManagementSaaS
Reposted 2 Days AgoSaved
Hybrid
Chicago, IL
85K-128K Annually
Senior level
85K-128K Annually
Senior level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Senior Customer Success Specialist evaluates customer needs, collaborates on renewal strategies, manages team performance, and supports internal resources to enhance customer relationships.
Top Skills: CpqCrm SoftwareMS Office
2 Days AgoSaved
Remote or Hybrid
Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive enhances post-sales success by leading digital transformations, collaborating with C-level executives, mitigating risks, and fostering innovation to drive long-term customer value.
Top Skills: AIDigital TransformationSaaS
Reposted 4 Days AgoSaved
Remote or Hybrid
Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.
Top Skills: AIEnterprise SoftwareSaaS
6 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.
Top Skills: SaaS
6 Days AgoSaved
Hybrid
Chicago, IL
98K-157K Annually
Senior level
98K-157K Annually
Senior level
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
The Customer Success Manager will oversee onboarding of new users, optimize processes, gather customer insights, and ensure satisfaction in their journey with myQ technology.
Top Skills: Lean Six SigmaMyq Technology
6 Days AgoSaved
Remote or Hybrid
Chicago, IL
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer portfolios, ensures product utilization, addresses issues, and maximizes customer value from ServiceNow products.
Top Skills: AIServicenow
Reposted 4 Days AgoSaved
In-Office
Chicago, IL
150K-270K Annually
Senior level
150K-270K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.
Top Skills: Customer SuccessDigital ExperienceSaaSSoftware
Reposted 6 Hours AgoSaved
Remote
Chicago, IL
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 6 Hours AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 6 Hours AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted YesterdaySaved
Remote or Hybrid
Chicago, IL
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
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Reposted 10 Days AgoSaved
Hybrid
Chicago, IL
77K-88K Annually
Junior
77K-88K Annually
Junior
Artificial Intelligence • Information Technology • Machine Learning • Professional Services • Analytics • Business Intelligence • Generative AI
As a Customer Success Specialist, you will guide clients in utilizing Prosodica's platform, troubleshoot issues, and provide strategic support while collaborating with engineering and product teams.
Top Skills: AIPower BISpeech AnalyticsSupersetTableau
Reposted 10 Days AgoSaved
Remote or Hybrid
Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.
Top Skills: Ai-Enhanced TechnologyDigital Business TransformationsEnterprise SoftwareSaaS
Reposted YesterdaySaved
Remote or Hybrid
Chicago, IL
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills: Google SuiteHubspotSalesforce CRMSigma
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
2 Days AgoSaved
Remote or Hybrid
Chicago, IL
81K-173K Annually
Senior level
81K-173K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.
Top Skills: AsanaJIRASalesforce
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
Reposted 11 Days AgoSaved
Hybrid
Chicago, IL
72K-100K Annually
Senior level
72K-100K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead a team of customer success professionals, driving satisfaction and operational efficiency, while mentoring and managing complex escalations and processes.
Top Skills: Bi PlatformsLookerSalesforce
Reposted 11 Days AgoSaved
Remote or Hybrid
Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales success for strategic accounts, fostering relationships with C-level executives to ensure long-term customer value and satisfaction through effective implementation of ServiceNow's solutions.
Top Skills: Ai-Enhanced TechnologyDigital Business TransformationsEnterprise SoftwareSaaS
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
77K-88K Annually
Junior
77K-88K Annually
Junior
Information Technology • Machine Learning • Natural Language Processing • Software • App development • Conversational AI • Big Data Analytics
As a Customer Success Specialist, you will support clients in maximizing the value of Prosodica's platform through communication, problem-solving, and data insights.
Top Skills: AIPower BISpeech AnalyticsSupersetTableau
Reposted 3 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
13 Days AgoSaved
Remote or Hybrid
Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive will prevent churn, execute customer retention plans, guide project governance, and improve customer satisfaction.
Top Skills: Ai TechnologyServicenow
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
84K-100K Annually
Mid level
84K-100K Annually
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager II will manage client renewals, drive feature adoption, analyze product usage, build customer relationships, and advocate for client needs while providing strategic guidance for success with Braze.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
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