Top Account Manager (AM) Jobs in Chicago, IL

The Senior Account Manager is responsible for managing customer portfolios, driving growth, developing account strategies, and collaborating cross-functionally to deliver solutions.

Manage client relationships for personal lines insurance: provide coverage and risk advice, bind coverage, prepare proposals and policy documents, manage renewals and audits, assist with claims, and adopt proprietary AI tools to improve client service and retention.

Manages customer accounts and coordinates freight from pickup through delivery. Responsibilities include monitoring shipments, communicating updates, scheduling appointments, resolving service and billing issues, negotiating rates, protecting profitability, maintaining documentation, and collaborating with carriers and internal teams. The role also supports account retention and growth by identifying additional business opportunities. It is an in-office logistics brokerage position with occasional after-hours availability for urgent shipment matters.

Owns a portfolio of enterprise customers, driving renewals, upsells, cross-sells, expansion pipeline, and net-new revenue within existing accounts. Builds executive relationships, develops strategic account plans, leads value-focused business reviews, manages forecasts, and collaborates with Customer Success and internal teams to improve retention and growth. Uses Salesforce, Clari, and MEDDPICC to manage complex sales cycles and forecast accurately.

Own relationships across a portfolio of higher-education accounts, manage renewals and account health, identify growth opportunities, and coordinate with Sales, Customer Success, Support, Marketing, and Product. Maintain account plans, CRM data, and forecasts while gathering customer feedback and supporting adoption and value realization. The remote role covers Kansas City, Missouri, Chicago, Madison, Milwaukee, Minnesota, and Iowa.

Manage and grow OEM and distributor accounts across the U.S.; develop and execute account plans to drive revenue, unit growth, retention, and new business. Partner with sales, product, marketing, and operations teams; provide forecasts, pipeline updates, pricing input, and market feedback. Represent Pentair at meetings, trade shows, and business reviews.

Own and grow assigned customer accounts by delivering excellent service, resolving issues, identifying business development opportunities, and improving operational execution. Build strong customer relationships, use business intelligence and CRM tools to analyze performance, document processes, and collaborate across the network to drive account growth and satisfaction.

Manage client relationships for small commercial insurance accounts, advise on coverage and risk management, bind coverage as field underwriter, oversee renewals, prepare proposals and policy documents, assist with claims, conduct audits and policy reviews, and adopt technology including proprietary AI to improve service and retention.

The Senior Account Manager will manage sales for sweeteners, develop new business, optimize customer relationships, and coordinate with internal teams to maximize profitability.

The Account Manager develops new business relationships, supports existing clients, engages in research, cold calling, and ensures client satisfaction while liaising with production teams.

Service, maintain, and grow a book of Management Liability accounts (D&O, EPLI, Fiduciary, Crime). Provide subject-matter expertise to partner agents, manage carrier relationships, complete and review applications, obtain and compare quotes, present proposals, bind coverage, document transactions in the AMS, and pursue retention, upsell, and cross-sell opportunities while delivering high-quality client service.

Manage a portfolio of enterprise hospitality and event clients, drive retention and growth, ensure shift fulfillment to meet SLAs, forecast account metrics, deliver business reviews, and collaborate cross-functionally to resolve escalations and expand WorkWhile’s presence.

Manage and grow high-volume strategic distribution partnerships (wholesale and complex structures). Identify and develop new partners, maintain agency relationships, design and implement strategic programs, track performance and industry trends, and collaborate cross-functionally to drive profitable premium growth and retention.

Manages and grows municipal and utility accounts across the Midwest for SmartCover remote monitoring and control solutions. Responsibilities include achieving sales targets, acquiring and supporting customers, managing distributors and alliance partners, negotiating contracts, attending trade shows, conducting frequent territory visits, and reporting market intelligence through CRM. The role requires strong communication, presentation, negotiation, problem-solving, and customer relationship management skills, with travel up to 75%.

Manages commercial insurance accounts by processing new and renewal policies, endorsements, and documentation; reviewing compliance and accuracy; maintaining underwriting data and deadlines; supporting brokers, clients, and underwriting teams; and contributing to retention, profitability, growth, and process improvements. The role also builds broker relationships, provides customer service, mentors junior colleagues, and maintains accurate account files.

Manages commercial insurance client accounts, including new business and renewal submissions, policy applications, market selection, underwriter negotiations, proposals, policy processing, and account documentation. Advises clients on property and casualty coverage, resolves service issues with carriers, maintains policy records, identifies cross-selling opportunities, and supports producers and other account management staff.

Manages client relationships and service delivery for healthcare revenue cycle accounts. Oversees contracts, invoices, KPIs, SLAs, operational performance, issue resolution, business reviews, and process improvements. Partners with technology teams to implement automation that improves revenue cycle efficiency, accuracy, scalability, and client outcomes.

Develops complex global fashion logistics accounts by acquiring new business, expanding customer relationships, preparing proposals, closing sales, and achieving growth and profitability targets. Manages customer planning, quotations, service-level agreements, implementations, complaints, CRM records, and sales leads. Requires collaboration with international stakeholders and opportunity management teams, plus frequent overnight travel of up to 50%.

Manage and grow global Platinum and Gold logistics accounts through sales strategy, relationship management, complex RFQs/RFPs, pricing, tenders, budgets, and cross-functional bid leadership. Drive new business, customer retention, vendor governance, operational implementation, and profitable growth across international freight forwarding and supply chain services. The role requires strong knowledge of air and sea freight, cross-border operations, CRM processes, and global logistics networks, with extensive international travel.

Manage a book of employee benefits clients, maintain client and carrier relationships, handle renewals, compliance, audits, claims escalation, vendor and carrier implementations, open enrollment support, reporting/benchmarking, and mentor junior team members while ensuring delivery of strategic multi-year plans.

Drive sales growth for LG IT solutions across the Central Region through consultative selling, territory planning, account development, and partner collaboration. Build enterprise and commercial customer relationships, manage opportunities from discovery through close, coordinate pricing and forecasting, maintain Salesforce pipeline data, and achieve revenue and sales objectives. The role involves executive engagement, customer presentations, trade shows, and approximately 70–75% regional travel.

Develop and grow national distributor accounts for MAPEI’s Construction and Restoration Systems business. The role creates sales strategies, builds relationships with distributor decision-makers, identifies new business, analyzes account and regional performance, coordinates product launches and training, supports pricing and product positioning, conducts business reviews, monitors competitors, and represents MAPEI at industry events. Extensive travel throughout the United States is required.

Manage and grow industrial customer accounts across a Louisville or Lexington territory. Build long-term customer relationships, provide technical support, resolve issues, identify cross-sell and expansion opportunities, and coordinate with internal teams. Conduct customer site visits, on-site testing, service reviews, reporting, proposals, and presentations. Complete field training, follow safety procedures, and travel up to 50%, including overnight trips.

Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.

Own and grow an enterprise B2B SaaS account portfolio through renewals, expansions, QBRs, executive business reviews, forecasting, and contract negotiations. Build relationships with executives and other stakeholders, identify upsell and cross-sell opportunities, partner with Customer Success on adoption and retention, translate platform data into business insights, and relay customer feedback to Product and Leadership.