Top Customer Success Jobs in Chicago, IL
Operational Support Specialist at Adyen providing first-line support to merchants worldwide, optimizing processes, troubleshooting technical issues, and advocating for product improvements.
Client Services Representative at NinjaTrader, a FinTech company empowering traders with a user-friendly platform. Responsibilities include resolving client inquiries, educating customers, managing data, and collaborating with internal teams.
Client Services Representative role at NinjaTrader supporting clients with account and platform inquiries. Responsibilities include resolving client support inquiries, educating customers on product line, managing customer data using various applications, collaborating with internal teams, and contributing to team improvement. Ideal candidate has customer service experience, excellent communication skills, tech-savvy, and fluent in English and Portuguese.
As a Licensed Customer Service Retention Specialist with Agency Experience at Kin, you will be the first point of contact for insureds, handling questions, resolving issues, and saving customers from leaving the agency. You will need to hold an active Personal Lines insurance license, have experience in selling and retention in the insurance space, and possess superior people skills. The role involves interacting with customers via phone and email, providing policy reviews, and updating materials when needed.
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The Customer Operations Representative at Tempus is responsible for resolving order-related issues, obtaining critical information from care teams, and providing ongoing service and support to ensure a seamless customer experience. They play a crucial role in building relationships with customers, driving retention, and ensuring a positive customer experience.
Responsible for routine customer service inquiries and problem-solving through various communication channels. Provide industry-leading care, support customer inquiries, and escalate issues as needed. Must have excellent communication and multitasking skills.
The Revenue Growth Manager at BenchPrep will partner with Customer Success and Customer Marketing teams to identify growth opportunities and create an action plan to expand relationships with existing customers. This role involves assessing upsell/cross-sell potential, developing sales and marketing strategies, collaborating with delivery teams, and utilizing consultative selling techniques.
The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative.
The Cash Applications Specialist is responsible for cash application activities and is a critical member of the Accounting team. They will process receipts, reconcile cash receipts, research payment discrepancies, and communicate with customers and internal stakeholders.
Lead a global team of 50+ engineers, set strategy and execution roadmap, collaborate with product and design teams, emphasize collaboration with other platform and product teams, focus on enterprise-level delivery
The Client Development Manager will play a pivotal role in driving revenue growth within the Consumer-Packaged Goods (CPG) vertical. Responsibilities include partnering and supporting Sales Directors, managing sales for CPG clients, uncovering client needs, developing customized sales proposals, fostering relationships with key decision-makers, negotiating contracts, and managing day-to-day client interactions.
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