Top Customer Success Jobs in Chicago, IL
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The Principal - Digital Products & Solutions role at ZS is responsible for driving end-to-end digital transformation, including digital strategy, human-centered design, emerging technologies, and change management. They will work with the Digital Product and Solutions practice leader to develop the firm's services and offerings in the Business Technology space, generate new business engagements, and manage client relationships.
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The Digital Support Specialist at Life Fitness plays a crucial role in assisting customers with implementing digital solutions into their businesses. Responsibilities include configuring and setting up digital products, providing technical guidance, and training customers on asset management tools. The position requires 5+ years of technical experience and a Bachelor's Degree.
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Investigates and maintains auto general liability claims, interprets policy coverages, coordinates investigations, negotiates settlements, and analyzes claims activities. Requires a Bachelor's degree or equivalent.
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Collections Representative specializing in one brand, managing overdue loan payments, negotiating payment plans, and maintaining customer relationships. Requires phone communication skills, familiarity with CRM systems, and customer-centric approach.
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The Director of Strategic Client Management leads a team to provide superior client engagement and relationship management. They act as a senior level ambassador between internal and external constituents, driving goals that support company initiatives. Responsibilities include leading sales executives, creating a culture of effective risk management, and coaching teams for success.
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The Epsilon Client Lead - Automotive plays a pivotal role in driving sales and revenue growth within an assigned set of existing Automotive accounts. The key responsibility is to work directly with the Epsilon Client Leader and client stakeholders to expand the utilization of Epsilon platform and consulting solutions and drive client business outcomes.
The Support Engagement Lead at Braze is responsible for delivering a premium support service experience to customers. They serve as the main point of technical support interaction for designated customers, working closely with the Success team and focusing on customer advocacy and product value delivery. The role involves managing technical relationships, analyzing support cases, and collaborating with customers to enhance their product experience.
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The Live Stream Producer is responsible for setting up the broadcast studio, conducting test runs and live broadcasts, and editing live recordings. They should have experience in digital event production and meet the technical requirements for the job.
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Negotiations Specialist at Beyond Finance responsible for negotiating delinquent accounts for clients, building relationships with external partners, and providing financial oversight to clients.
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The Senior Director of Customer Success is responsible for leading a team of Customer Success Managers (CSMs) to drive client adoption, retention, account growth, and overall satisfaction
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