Owns end-to-end onboarding projects for new B2B SaaS customers, coordinating Sales, Customer Success, Support, Product, Engineering, and customer stakeholders. Responsibilities include sales-to-CS handoffs, requirements review, account configuration, milestone and risk tracking, enablement coordination, customer communications, documentation, process improvement, and onboarding metrics reporting. The role manages multiple concurrent implementations and improves time to configuration, enablement, and first purchase.

Lead end-to-end enterprise sales cycles from prospecting through close across mid-market and enterprise accounts. Build relationships with OEM executives, engineering teams, and supply chain leaders; translate technical workflows into business value and ROI; maintain pipeline quality and forecasting accuracy; and collaborate with product, engineering, and leadership teams to shape product direction, messaging, and sales strategy.

Manage procurement of electronic components using distributor APIs and supplier websites. Track and update orders in the Cofactr platform, monitor lead times and decommits, quote BOMs with price-solving tools, contact suppliers for quotes, and report software or data issues to engineering and data teams.