Manages US reseller and distributor accounts, develops account plans, supports revenue growth, and serves as the primary commercial contact. Responsibilities include pricing programs, commercial agreements, negotiations, escalated customer issues, account governance, and cross-functional coordination with finance, legal, operations, and customer service. The role also supervises one Inside Sales partner, supports process improvements, and requires extensive travel to customer locations.

Lead design and delivery of enterprise Adobe Experience Platform solutions. Architect schemas, identity, ingestion, governance, personalization, and integrations with CRM/data lakes. Optimize CI/CD and deployment processes, mentor engineering teams, coordinate cross‑functional stakeholders, ensure security/privacy compliance, and produce architecture documentation and implementation roadmaps.

Design, develop, and maintain Customer Data Platform solutions and data pipelines to create unified customer profiles, manage identity resolution, enable audience segmentation and activation, ensure data quality and governance, and support integrations with marketing, CRM, and cloud data systems.