Top Tech Jobs & Startup Jobs in Chicago, IL

Provide Tier 1 support across phone, email, chat, and ticketing systems. Troubleshoot standard issues, document interactions, escalate complex problems, coordinate with internal teams, and deliver one-on-one training. Maintain customer records using security processes and contribute to high-quality customer experiences while working flexible schedules.

Enterprise-focused quota-carrying seller responsible for self-sourced pipeline, winning new mid-market and enterprise cloud/managed services deals. Manage multi-threaded, partner-influenced sales cycles, engage C-level stakeholders, drive recurring revenue, collaborate cross-functionally for scoping and onboarding, and stay current on cloud, security, and AI trends.

Lead and scale RapidScale's partner ecosystem by developing alliance strategy, governance, programs, and operating models. Drive partner-sourced and partner-influenced pipeline, co-sell execution, funding utilization, and market expansion. Build and manage a high-performing alliances team and cross-functional programs across Sales, Marketing, Product, Delivery, and Customer Success. Report executive metrics and optimize investments to grow revenue and partner maturity.

Senior individual-contributor responsible for enterprise service quality strategy and governance across Cox Fleet internal operations. Drives KPI frameworks, data-driven insights, root-cause analysis, and cross-functional improvement initiatives. Advises senior leaders, builds scalable coaching/tools, establishes governance and executive reporting, and embeds continuous improvement and accountability without direct people management.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.

The Consulting Architect (Azure) at RapidScale advises on cloud strategies, aligning Azure adoption with business outcomes, and leads consulting engagements while collaborating with C-level stakeholders.

Lead complex, cross-functional programs from initiation through adoption. Build integrated plans, manage scope/budget/risks, produce executive-ready status narratives, drive stakeholder alignment, and implement PMO standards. Apply AI productivity tools to increase delivery velocity, pilot emerging tools, and support change readiness and continuous improvement across the PMO.

Lead UKG configuration and administration for timekeeping, accruals, attendance, scheduling, and integrations across the enterprise. Partner with HR teams and technology stakeholders to gather requirements, design solutions, implement enhancements, ensure compliance with labor rules, and support M&A and digital HR initiatives. Provide testing, troubleshooting, and operational support for UKG environments.

Lead enterprise EV battery sales to meet $60M+ annual targets by setting go-to-market strategy, building and coaching high-performing sales teams, partnering across Product/Engineering/Operations, managing forecasts, metrics, budgets, and customer engagements, and driving adoption of consultative Challenger selling for complex technical deals.

Provide high-volume inbound/outbound customer support during evening and overnight hours; document contacts, originate and assign service transactions, coordinate towing and vendor scheduling, support dispatching, and maintain professional customer rapport.