Top Tech Jobs & Startup Jobs in Chicago, IL

The Program Manager will design and scale an education program for upmarket customers, develop content, and drive customer adoption with measurable outcomes, collaborating with various teams to enhance customer experience.

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

As an Engineering Manager, you'll lead the Reporting team, driving technical and product strategy, managing engineers, and collaborating across functions to enhance Vanta's reporting capabilities and product innovations.

Own strategy, design, and optimization of Vanta's customer-facing chatbot and internal AI Copilot. Build and maintain AI-driven knowledge, design conversation flows in Intercom, analyze performance data, and collaborate cross-functionally to increase resolution rates and CSAT. Handle a small volume of support tickets to inform improvements and maintain product expertise.

Lead post-sales lifecycle for enterprise customers, guiding onboarding, implementation, product adoption, renewals, and expansion. Act as trusted advisor on security best practices and compliance (SOC 2, ISO 27001, GDPR, HIPAA, USDP), manage a book of enterprise accounts, collaborate cross-functionally to resolve issues, and engage executive stakeholders to drive retention and growth.

Lead complex software projects, mentor engineers, and set technical direction at Vanta while contributing to security and compliance solutions.

Design and deploy scalable data infrastructure and models, maintain CDC pipelines, build reporting tools and dashboards, write high-performance SQL, partner with product and engineering to enable enterprise-wide analytics and data-driven decision making.

Sell Vanta's AI-powered compliance and security platform to state, local, and education (SLED) organizations. Own full sales cycle, build strategic relationships with decision-makers and partners, close complex multi-stakeholder deals, and inform product and pricing for government customers.

Define frontend technical strategy and standards across the org, establish data layer and state management best practices, collaborate with AI Developer Experience on AI-assisted frontend tooling, embed with teams to write code (~50% time), drive platform-level operational excellence, influence executive strategy, and mentor engineers to raise frontend architecture and developer experience.

As a Senior Executive Business Partner, you will support the Chief Revenue Officer by managing their schedule, overseeing travel logistics, and facilitating communication across teams while anticipating needs and providing professional, high-quality service.