Top Tech Jobs & Startup Jobs in Chicago, IL

Own and build the end-to-end customer lifecycle function: design onboarding, activation, adoption, engagement, and retention programs; create segmented personalized messaging and automated workflows; run A/B and multivariate tests; analyze behavior and campaign performance; partner with Customer Success and Sales to drive retention and product adoption; maintain a roadmap to improve retention, adoption, and LTV.

The Enterprise Account Executive will manage full-cycle sales for top-tier Enterprise accounts, partner with SDR and Marketing, and craft tailored engagement strategies. They will focus on complex sales processes and drive revenue growth.

Manage a named portfolio of API-integrated healthcare customers to drive expansion revenue. Act as primary technical and commercial contact, identify upsell/cross-sell and multi-location growth, run business reviews, coordinate with engineering and sales, maintain CRM and forecasts, and resolve technical blockers to maximize net revenue retention.