Enter and process uniform orders accurately and quickly, meet KPIs, resolve order issues with customers and internal teams, prioritize special-handling orders, use sales/order systems, assist distribution on complex configurations, participate in ISO audits and team metric reviews.

The role involves optimizing manufacturing processes, leading automation strategies, managing capital projects, and developing a high-performing engineering team.

The Account Manager is responsible for driving new business through relationship building and social selling in the fire safety training market, using consultative approaches and advanced sales tools.