Lead Tier-3 infrastructure engineering across multi-site environment: design and maintain Hyper-V clusters, SAN/iSCSI, IIS and load balancing, manage networking (BGP, Fortinet/SonicWall, UniFi), migrate to Azure File Share, support NetSuite ERP transition, deploy identity and monitoring solutions (Entra ID, Duo, LogicMonitor), and produce technical documentation.

Answer and route incoming calls, greet and sign in visitors, perform clerical support for inventory operations, assist with kitchen/cafe duties, and maintain accurate, detail-oriented administrative work.

Lead and mentor a software development team, manage the full SDLC, drive architecture and best practices, coordinate cross-functional stakeholders, and deliver scalable, high-quality software while promoting continuous improvement.