Top Tech Jobs & Startup Jobs in Chicago, IL

The Customer Success Operations role involves optimizing and scaling post-sales customer lifecycle processes, data management, systematic tracking of customer metrics, and improving operational efficiency across organizations.

The Senior Customer Success Manager will oversee the post-sales experience, focusing on onboarding, account management, and driving revenue growth for enterprise-level clients while ensuring client satisfaction and product value is communicated effectively.

The Customer Success Manager at Federato will enhance the post-sales experience, drive onboarding, manage accounts, and foster relationships while providing insights to improve client success.

Lead program teams for customer implementations, manage project plans, track metrics, drive process improvements, and communicate product suggestions.

Lead a team of engineers, design scalable solutions, and build complex features across the stack, ensuring high quality and best practices.

The Senior Operations Researcher will build research operations, manage participant panels, streamline ongoing operations, maintain knowledge management systems, and enable actionable research insights.

Develop and optimize machine learning models and workflows to enhance insurance processes. Collaborate on model integration, monitoring, and improvement while driving innovation in modeling techniques.

Design and implement scalable machine learning pipelines, collaborate with cross-functional teams, ensure deployment standards, and champion best practices in observability and monitoring.

The Business Development Representative is responsible for generating leads from named accounts in the insurance industry, utilizing various outreach methods and tools while collaborating with Account Executives to penetrate target organizations effectively.