Leads enterprise transformation initiatives, portfolio governance, strategic execution, and cross-functional programs. Partners with executives to prioritize initiatives, manage risks, resolve roadblocks, track KPIs, and maintain accountability. Creates governance reviews, dashboards, and reporting while supporting organizational change, AI adoption, AI governance frameworks, and AI Centers of Excellence.

Manage B2B SaaS customer relationships, onboarding, adoption, training, operational reviews, issue resolution, and retention for Ethics and Compliance programs. Advise customers on GRC program improvement, coordinate internal delivery teams, track initiatives in Salesforce, support renewals and expansion, and advocate for customer needs. The role includes approximately 10% travel to priority customer locations.

Lead product strategy and delivery for B2B GRC/Compliance SaaS: conduct client discovery, prioritize using frameworks (RICE/MoSCoW/WSJF), champion Agile, use AI prototyping, coordinate GTM, engage clients, and ensure quality with Product Operations.