Top Tech Jobs & Startup Jobs in Chicago, IL

Manage post-sale customer relationships to drive retention and contract growth. Ensure successful onboarding and solution adoption, conduct business reviews, maintain account health dashboards, identify risks and expansion opportunities, and advocate internally to remove friction and realize customer value.

The AML Sales Specialist develops sales strategy for AML solutions, empowers sales teams, analyzes market trends, and drives customer engagement while serving as a subject matter expert.

Lead Technical Account Managers at NiCE manage complex customer relationships post-purchase, ensuring technical support and satisfaction for key clients. Responsibilities include resolving technical issues, advocating for customers, and maintaining strong partnerships to drive business success.

Sell NICE Actimize enterprise software to financial services clients by building C-level relationships, driving new strategic accounts, negotiating enterprise agreements, coordinating sales activities, and leveraging AML/fraud domain knowledge to identify customer opportunities and solve critical business problems.

Serve as AML subject-matter expert for Americas, drive AML sales strategy, grow pipeline and bookings, enable sales with value-based messaging, liaise with product and services teams, and support customers and partners.

Lead global renewal strategy and team to drive predictable, high-quality SaaS renewals. Own the full renewal lifecycle—forecasting, risk mitigation, negotiations, and contract execution—partnering with Sales, Customer Success, Finance, and Legal. Build dashboards and forecasting models, mentor Renewal Managers, close complex enterprise renewals, and improve processes, tooling, and retention metrics (GRR/NRR).

Drive enterprise sales by building and maintaining executive relationships, achieving quota, negotiating agreements, and selling NiCE CXone Mpower and AI-related SaaS solutions to West Coast accounts.

Design, build, and implement enterprise Conversational AI solutions; lead complex post-sales projects from PoC to full deployment; provide technical architecture, integrations, training, documentation, and cross-functional support to ensure customer success and high-performance, scalable solutions.

Sell enterprise software to financial services clients by establishing and maintaining C-level relationships, negotiating large deals, coordinating sales activities to meet quotas, and aligning solutions to customer business needs and technical constraints.

Sell NICE Actimize enterprise solutions to financial institutions by developing C-level relationships, negotiating enterprise agreements, meeting annual quotas, coordinating sales activities, and leveraging AML/fraud domain knowledge to identify client opportunities and deliver implementable solutions.