The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.

Build and scale a VAR and reseller partner ecosystem: recruit, onboard, and enable partners; generate partner-sourced pipeline; accelerate partner-influenced deals with direct sales; run partner enablement, QBRs, and joint business planning; track partner-sourced pipeline and revenue.

The Solutions Engineer promotes Material Security's capabilities through customer demonstrations and provides technical guidance for product evaluations while ensuring customer satisfaction and retention.