Top Tech Jobs & Startup Jobs in Chicago, IL

Design and scale digital Customer Success programs across onboarding, adoption, renewal readiness, and advocacy. Build segmented lifecycle campaigns, health scoring models, dashboards, and automated customer touchpoints for employer and employee users. Own customer inquiries and escalation processes, monitor support and engagement signals, and translate data into product and process improvements. Partner cross-functionally with RevOps, Product, Marketing, and Support to improve customer outcomes and manage tech-touch accounts efficiently.

Lead and execute inbound paid programs with primary focus on Google and Microsoft Ads. Drive Sales-accepted demos and opportunities, optimize account structure, bids, creatives, LinkedIn and landing pages, own CRO testing, ensure accurate tracking and attribution (GA4, GTM, CRM), deliver bi-weekly performance reporting, and partner with Demand Gen and RevOps to scale high-intent channels.

Drive new business for an on-demand pay solution by prospecting, demonstrating product value, negotiating and closing deals, and collaborating with marketing, product, and customer success to ensure client satisfaction and retention.

The Senior Account Manager drives customer retention and revenue growth for assigned accounts, leading negotiations and managing relationships with executives while collaborating with teams to enhance customer outcomes.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Data Analyst will maintain KPI standards for Customer Support, build dashboards, produce analyses, and lead metric alignment conversations, ensuring accurate data interpretation and decision-making support.

Lead end-to-end client onboarding from sales handoff through launch and first 30 days. Configure Tapcheck platform, manage data accuracy, troubleshoot integrations with payroll/timekeeping/HRIS, coordinate vendors, document SOPs, and build scalable automated onboarding workflows.

Lead revenue enablement across BDRs, AEs, CSMs/AMs, and Channel AEs. Build onboarding, certification, playbooks, and recurring training; conduct Gong call reviews to create coaching plans; partner with Product Marketing, Sales, and Marketing; operate day-to-day in Gong and Salesforce and recommend future AI/sales tools.

Lead end-to-end money movement and payments platform work—bank rails, payroll card program, payouts, routing, and reconciliation. Build reusable payment services with clear APIs and SLAs, write detailed requirements, work embedded with engineering, run experiments and staged rollouts, own production incidents, and coordinate Finance, Legal, Payment Ops, and external partners to deliver resilient, auditable, scaled payment systems.

Design and deploy AI-driven automation solutions for revenue teams. Enhance productivity tools, integrate systems, and analyze performance metrics.