The Customer Success Manager will manage customer accounts, build relationships, drive software adoption, and ensure customer satisfaction by optimizing AVEVA technology use.

Lead end-to-end software project delivery, ensuring scope, quality, and compliance while communicating effectively with stakeholders.

Drive identification, qualification, and closure of new PI-related software business. Provide domain expertise to sales, perform white-space analysis, lead marketing events/campaigns, articulate customer pain points and value propositions, and engage at C-level to support solution selling and pipeline generation.