Sell Verizon wireless devices, plans, and services to consumer and business customers. Develop new accounts, provide service before and after sales, recommend solutions based on customer needs, stay current on technology offerings, negotiate effectively, and build lasting customer relationships. The role requires a positive, self-motivated approach, strong communication and follow-up skills, willingness to learn sales techniques, customer-facing experience, and reliable transportation.

Provides Tier 1 IT support for internal users through phone, chat, and ticketing channels. Triages, troubleshoots, documents, and resolves hardware, software, administrative, and retail technology issues. Supports desktops, laptops, tablets, payment terminals, proprietary applications, Microsoft and iOS environments, and VIP requests. Escalates complex issues, communicates resolution progress, maintains service records, follows documented procedures, and periodically travels to headquarters or retail locations for training and special projects.