Top Tech Jobs & Startup Jobs in Chicago, IL

As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.

The Associate Customer Success Manager will manage high-volume customer inquiries, resolve issues, and enhance the customer experience in a tech-driven environment while maintaining accurate data and identifying process improvements.

The role involves administering go-to-market systems like HubSpot and Gong, managing integrations and automations, and supporting sales and marketing teams through documentation and training.

The role involves reviewing and validating EHS compliance training content, ensuring accuracy, clarity, and alignment with regulations, and collaborating with instructional designers.

The Small Business Account Executive drives new business by connecting with small businesses, managing the sales cycle, and delivering tailored training solutions. Responsibilities include prospecting, conducting demos, and maintaining pipeline management while ensuring customer success through collaboration.

The Director of Customer Experience will lead the post-sales organization, oversee customer lifecycle, enhance retention strategies, and ensure exceptional onboarding and support processes.