Design, develop, maintain and extend billing and enrollment software in healthcare. Collaborate with architects and scrum teams, write unit tests, triage production issues, perform impact analysis, mentor junior engineers, and follow secure coding practices.

Serve as primary client liaison managing day-to-day account requests, resolving issues, coordinating internal teams, tracking deliverables, facilitating audits and corrective action plans, organizing client meetings, identifying upsell opportunities, and recommending process improvements to ensure contractual compliance and client satisfaction.

Serve as technical lead for TPA clients to configure the enterprise system, lead implementations, translate business requirements into system and workflow specifications, liaise with internal teams, provide ongoing technical support and training, produce SQL-based reports, participate in upgrades, and report system defects.