Deploys and operates enterprise data platform infrastructure across global regions and secure network zones. Responsibilities include provisioning VMs and appliances with Terraform, configuring Linux, Windows, storage, databases, permissions, networking, certificates, and connectors, validating activity data, managing migrations and upgrades, troubleshooting multi-system issues, and maintaining documentation. The role also requires close client collaboration, change-control coordination, SQL reporting, and continuous platform health monitoring.

Leads enterprise SPHEREboard implementations, upgrades, integrations, and production deployments across on-premises and SaaS environments. Assesses infrastructure readiness, configures identity and data integrations, troubleshoots permissions and connectivity issues, supports HA/DR deployments, and works with Active Directory, Entra ID, LDAP, CyberArk, databases, and servers. Facilitates technical client sessions, documents configurations, coordinates issue resolution with Engineering, and ensures successful customer handoff.