Top Tech Jobs & Startup Jobs in Chicago, IL

Work remotely in a contact center to monitor and investigate credit/debit fraud cases using Falcon and other tools, handle inbound/outbound member calls, meet performance targets, and maintain product knowledge and reporting. Participate in training and escalate risks to management.

Lead design, delivery, operation, and maintenance of enterprise managed file transfer systems (IBM Sterling and other MFTs). Configure file transfer solutions, ensure secure automated transfers, provide tier‑3 support, troubleshoot issues, support ETL/data validation, implement HA clusters, build reports, and consult with business partners on file movement strategy.

Expert-level full‑stack .NET engineer who designs, develops, tests, and supports secure, scalable enterprise applications. Leads large projects, authors technical specs, mentors engineers, enforces SDLC and security/audit requirements, participates in Agile/Scrum, and drives technical strategy and innovation. Availability for occasional travel and on-call support is required.

Lead and supervise the Enhanced Fraud Services team to meet SLAs and quality standards. Manage escalations, hiring, training, performance reviews, projects, and process improvements. Provide coaching, analytics-driven fraud mitigation, SME support for demos/ROI, and internal/external presentations. Collaborate across teams to resolve FI issues and enhance member experience.

Provide first‑level technical support to employees and clients via phone, chat, and ServiceNow. Troubleshoot Windows and macOS systems, Office and Exchange issues, printers, servers, and network connectivity. Perform password resets, remote diagnostics, incident logging, follow‑up, escalation to higher support tiers, and participate in data recovery and continuous improvement efforts.

Senior-level business systems analyst who partners across product, engineering, data, and platform teams to define enterprise technology strategy, translate technical concepts into business outcomes, lead workshops and executive communications, drive governance and KPIs, perform gap/impact and data analysis, map processes, and mentor teams while ensuring alignment with security and compliance (PCI, SOC2, FFIEC).

Owner of assigned payments product lines responsible for strategy, growth, profitability, budgeting, forecasting, commercialization, and go-to-market. Lead market research, compliance monitoring, technical analysis, sales support, and cross-functional execution to launch and scale solutions for credit unions and partners.

Maintain, optimize, secure and support MS SQL databases including installation, configuration, patching, backups/restores, performance tuning, security, disaster recovery, user/permission management, documentation, and collaboration with development and infrastructure teams. Participate in on-call rotation and mentor junior DBAs.

Support growth, product, and sales teams to drive debit/ATM network business: develop deal strategy, articulate value propositions, deliver presentations, gather market intel, maintain CRM data, and support client/prospect engagements to expand and retain Veleras network footprint.

The Disputes Industry Strategist will develop marketing strategies for disputes solutions, engage clients, and create impactful presentations while collaborating cross-functionally.