Top Tech Jobs & Startup Jobs in Chicago, IL

Provide Level 3 technical and testing support for Federal Reserve payment systems, develop business requirements, test plans and use cases, troubleshoot operational issues, communicate findings to leadership, and support system upgrades and product initiatives. Knowledge of Fed payment services preferred.

Lead strategy, design, and delivery of secure network automation solutions. Own roadmap and KPIs, partner with engineering, security, and compliance to build network-as-code, intent-based and policy-driven automation that meets governance, audit, and rollback requirements in regulated environments.

Serve as strategic advisor for the Federal Reserve Financial Services' largest, most complex customers. Lead high-impact engagements, drive portfolio performance, manage escalations and disruptions, develop service proposals, provide executive-level customer insights, and coordinate cross-functional teams to align customer priorities with FRFS strategy.

Support and improve enterprise configuration management and CMDB data quality, optimize ITSM processes, evaluate and roll out ServiceNow capabilities, define governance standards, coordinate with engineering and operations, analyze issues and recommend sustainable solutions, and present process improvements to senior management.

Administer and maintain enterprise secure file transfer platforms (IBM Sterling suite, Axway), ensure reliable scheduled transfers, perform upgrades/patches, troubleshoot failures, automate workflows and scripting, provide on-call production support, enforce security controls and compliance, and produce documentation and runbooks.

Lead problem management across FRFS payments products by tracking incidents and trends, conducting root cause analysis, facilitating RCA meetings, driving enterprise-wide resolutions, writing known-error knowledge, and implementing mitigation to reduce recurrence and improve service reliability and customer experience.

Conduct regional economic research and analysis, support monetary policy outreach by running surveys and roundtables, gather business intelligence through outreach and site visits, draft reports (Beige Book, FOMC materials), prepare briefing materials, and contribute to publications and presentations under senior guidance.

Lead regional economic intelligence and outreach for the Seventh District by gathering qualitative and quantitative data, conducting roundtables and surveys, preparing sector-specific analysis and Beige Book contributions, delivering presentations, advising senior leadership, and mentoring junior staff. Specialize in one or more industries or geographies and publish research for internal and external audiences.

Lead product efforts to grow FedNow adoption across OBO service providers, fintechs, corporates, and BaaS banks. Drive discovery, define value propositions, prioritize features, and work cross-functionally to deliver product capabilities and accelerate instant payments adoption.

The Research Platform Architect will lead the technical vision for global economic research platforms, ensuring they remain scalable, secure, and innovative. Responsibilities include strategic architecture design, technical leadership, establishing governance practices, and mentoring engineering teams.