Top Tech Jobs & Startup Jobs in Chicago, IL

The Senior Product Manager for CX Analytics will lead product strategy and execution for analytics solutions that optimize customer performance, collaborating with cross-functional teams to enhance reporting and analytics capabilities in the Contact Center product suite.

The Online Lifecycle Marketing Sr. Manager will lead lifecycle monetization strategies, collaborating across multiple teams to enhance customer lifetime value and drive revenue through product usage insights.

The Executive Assistant will manage calendars, arrange travel, coordinate meetings and events, and maintain confidentiality, supporting two senior leaders at Zoom.

The CX AI Sales Specialist will drive AI-driven customer experiences by leading discovery sessions, designing solutions, collaborating with sales teams, and ensuring successful handoffs to implementation teams.

The Manager of Product Adoption Specialists will lead a team to enhance workflow integration and product adoption, design scalable programs, and collaborate across departments to optimize customer experiences and metrics.

The Strategic Workforce Planning Business Partner influences business and talent decision-making by developing workforce plans and integrating data-driven insights across company operations.

The Head of Customer Experience Operations leads strategy and processes to improve customer retention and lifetime value, ensuring seamless customer journeys across teams.

The DevOps Engineer will design and implement high availability solutions, maintain disaster recovery strategies, and develop CI/CD pipelines while troubleshooting production issues.

Lead deployment of AI-driven voice agents, design workflows, fine-tune LLMs, integrate TTS, and manage customer-focused solutions.

The Account Executive is responsible for hunting new business, managing accounts, upselling, managing sales campaigns, engaging C-level executives, and contributing to forecasts and solutions.