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Teleperformance Logo
Teleperformance

Quality Analyst - Mandarin

An Hour AgoSaved
Remote
Mỹ
Junior
Junior
Software
Conduct quality assurance evaluations for customer service operations, analyze root causes and performance data, provide progress reports, resolve process questions, serve as a QA subject matter expert, and support continuous improvement and problem-prevention projects.
Teleperformance Logo
Teleperformance

Quality Analyst - Mandarin

An Hour AgoSaved
Remote
Mỹ
Junior
Junior
Software
Conduct quality assurance evaluations for customer service operations, analyze root causes and performance data, provide progress reports, resolve process questions, serve as a QA subject matter expert, and support continuous improvement initiatives. Requires Mandarin and English proficiency and availability for rotational shifts.
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