Top Tech Jobs & Startup Jobs in Chicago, IL

The role involves handling complex technical support cases, acting as a senior escalation point, managing bugs, mentoring peers, and improving support quality.

The Head of UX Research will define the user research strategy, build a team of researchers, and ensure user understanding influences product development and strategy.

The User Operations Specialist provides empathetic customer support, manages multiple priorities, troubleshoots issues, documents feedback, and collaborates with teams to enhance customer experience.

The Content Specialist will develop and manage Help Center content, ensuring clarity and accessibility while enhancing self-service resources. Responsibilities include content creation, quality optimization, and collaboration with internal teams.

The Director of Product Design will lead design across multiple product areas, ensuring a high-quality user experience and managing a team of designers. Responsibilities include driving design strategy, crafting user experiences, and influencing organizational design culture.

The Staff UX Researcher will lead complex research programs, influence product strategy, and mentor junior researchers while driving user insights into product decisions.

The Sales Compensation Manager will oversee sales compensation programs, ensuring timely and accurate payments, while managing reporting, process improvements, and cross-functional collaboration.

Lead development of Harvey in Word, an AI-powered Office Add-in. Architect features, collaborate across teams, and ensure high performance and integration with Microsoft tools.

Join Harvey's legal team to draft, review, and negotiate commercial AI SaaS contracts, provide regulatory counsel, and support cross-functional teams.