Top Tech Jobs & Startup Jobs in Chicago, IL

Own and optimize the ATS (Ashby), build recruiter capacity models, design recruiting workflows, and deliver dashboards and analytics. Partner with recruiters, finance, people, and IT to improve processes, automate tasks, ensure data integrity, and support leadership hiring decisions at scale.

The Support Operations Engineer will execute and maintain enablement content for onboarding and training in a SaaS environment. They will manage content delivery, track progress, and improve instructional materials based on feedback and performance metrics.

Own support analytics for User Operations: build dashboards and recurring reports, track north-star metrics (cSAT, TTR, QA, escalations), instrument Zendesk, connect support to product/customer data, quantify operational costs of bugs, and measure AI-driven support performance.

The Contracts Manager will draft, review, and negotiate various agreements, support the legal department, and improve contract operations in a fast-paced startup environment.

Lead and build Harvey’s people analytics function: design the people data architecture, consolidate HR systems, define metrics and methodology, create dashboards and forecasting models, surface leading indicators for intervention, enable self-serve analytics, and partner with People Ops, Recruiting, Finance, and Data Engineering to drive strategic workforce decisions.

The Director of Corporate Systems will lead the strategy and operations of HRIS and ERP systems, managing a team and collaborating closely with finance and people leaders to enhance business processes.