Analyzes web, customer, and campaign data to generate actionable digital marketing insights. Builds dashboards and presentations using Adobe Analytics, Power BI, or Tableau; evaluates site performance, media monetization, A/B tests, and web projects; supports tagging, reporting validation, and vendor implementations. The role partners with stakeholders and Agile teams, manages analytics priorities, and communicates findings to guide marketing strategy and business decisions.

Leads production operations and application support for high-traffic websites and web applications. Manages incidents, escalations, communications, service desk staffing, documentation, budgets, and support processes. Oversees distributed teams, collaborates with internal and external stakeholders, reports production status, and provides rotating 24x7 on-call support. The role requires extensive incident, change, testing, people, and IT service management experience, plus familiarity with cloud platforms, monitoring tools, and ticketing systems.