Lead employee engagement and development by designing career programs, refining onboarding, running mentorship and feedback processes, tracking KPIs, partnering with leadership, and supporting HR administrative tasks.

Support the Project Manager by coordinating multiple IT projects, tracking tasks and tickets, scheduling on-site and remote work, communicating with clients, vendors, and technicians, assisting procurement coordination, updating policies, training team members, and ensuring timely project completion while handling confidential information.