Top Tech Jobs & Startup Jobs in Chicago, IL

Manage customer relationships, onboarding, follow-ups, issue resolution, and account activity. Help e-commerce customers understand products, achieve goals, and improve satisfaction, engagement, retention, and growth. Coordinate with internal teams, track customer interactions in CRM tools, identify improvement opportunities, and develop toward greater independence in customer success management.

Build and ship healthcare software across the frontend, API, and database using React, TypeScript, Next.js, tRPC, Prisma, and related technologies. Own features end to end, prototype with AI tools, test with patients and care teams, and improve performance, accessibility, reliability, and scalability. Collaborate closely with company leadership in a fast-paced startup environment while developing trustworthy automation for healthcare delivery.

Build and ship healthcare software across the frontend, APIs, and databases. Own features end to end, write tested and maintainable code, prototype with patients and care teams, and use AI tools such as Cursor and Claude Code in daily development. Design scalable systems, improve performance, accessibility, and reliability, and contribute to trustworthy automation in a fast-paced startup environment.

Leads Bask’s entire post-sale customer experience, including onboarding, retention, expansion, renewals, customer health, and escalations. Builds and manages the Customer Success organization, establishes segmentation and operating models, develops scalable playbooks, implements tooling, and owns retention and revenue metrics. Partners with Product, Engineering, Sales, Operations, Pharmacy, and Support to represent customer needs, improve the platform, and drive adoption across enterprise and growth accounts.

Create clear, concise UX copy across patient-facing and business healthcare workflows, including onboarding, forms, errors, notifications, AI interactions, and transactional communications. Partner with Design, Product, Engineering, Research, and users to improve information architecture, terminology, interaction patterns, and content systems. Develop voice and tone guidelines, reusable content patterns, and scalable AI-assisted workflows while ensuring clarity, accuracy, accessibility, consistency, and trust in complex healthcare software experiences.

Own product marketing for Bask’s telehealth platform, including positioning, messaging, product launches, sales enablement, competitive analysis, customer success training, website copy, case studies, SEO, and demand-generation content. Partner closely with Product and Engineering to translate technical capabilities into customer value for entrepreneurs and healthtech companies. Build the company’s first repeatable product marketing function and support both turnkey SaaS and platform/API narratives.

The Senior Back-End Software Engineer will design and implement a serverless platform, work closely with the product team, and own entire projects, driving innovation in telehealth.

As a Back-End Software Engineer, you'll design, implement, and scale a serverless telehealth platform using various technologies while working closely with the product team.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.