Remote enterprise sales role responsible for growing Penlink’s private-sector customer base across the Western U.S. Duties include territory management, prospecting, consultative selling, executive presentations, product demonstrations, account growth, quoting, closing deals, CRM documentation, channel partner coordination, and trade show and client-site travel. Candidates need business-to-business sales experience, presentation skills, relationship-building ability, and familiarity with cybersecurity, threat intelligence, or risk software sales.

Provides Tier 2 and Tier 3 technical support, system administration, health monitoring, troubleshooting, configuration, and software updates for a federal law enforcement client. Trains users, manages credentials and licenses, documents support activities in Salesforce, produces usage reports, and serves as a technical liaison between the client and internal teams. May assist investigations, participate in on-call duties, and travel monthly to the Washington, D.C. area.