Top Tech Jobs & Startup Jobs in Chicago, IL

Manages a complex portfolio of managed care and behavioral health customers, focusing on satisfaction, retention, profitability, and upselling additional services. Builds relationships with customers and business partners, resolves concerns, develops reports and recommendations, and supports implementation through project management, communications, and training. Requires strategic account management experience in insurance, benefits, healthcare, or HR-related services, along with strong sales, analytical, communication, and project management skills.

Own mobile product areas across architecture, implementation, testing, releases, and production operations. Set technical direction for shared mobile architecture supporting multiple branded apps, diagnose device and platform issues, and establish testing, security, privacy, accessibility, performance, and reliability practices. Partner with Product, Design, and QA, lead incident response, manage release and rollback readiness, and mentor engineers while using AI-assisted development responsibly.

Own the strategy, roadmap, governance, and external productization of ComPsych’s Databricks-based data platform and API layer. Define data products, schemas, quality standards, documentation, access tiers, SLAs, and developer experiences. Partner with Data Engineering, Architecture, Sales, Legal, and Security to manage sensitive behavioral health and absence data, external data-sharing agreements, and commercial opportunities. Guide API versioning, onboarding, support, and data governance while balancing technical, compliance, and customer needs.

Manages workforce forecasting, scheduling, staffing strategy, real-time adherence, service levels, and payroll operations for a global 24/7 multichannel contact center. Configures Genesys Cloud WFM/WEM, queue design, routing, and Architect flows; analyzes workforce metrics; partners with IT, HR, payroll, and operations; and leads administrative staff. The role supports a remote clinical workforce across regions and channels while improving capacity planning and operational performance.

Implement newly contracted absence management accounts by completing documentation, configuring account specifications, developing implementation plans, coordinating training, and building client relationships. Serve as liaison between HR professionals and internal teams, explain absence policies and leave compliance, promote services, and resolve implementation concerns. The role requires at least one year of project management experience, Microsoft Office proficiency, reliable remote-work capability, and up to 25% travel.

Designs and directs development of scalable software systems using AI-assisted engineering practices. Owns architecture, APIs, data models, testing strategy, security, reliability, observability, deployment, and production operations. Decomposes work for AI agents, validates generated code and tests, leads incident response, and coaches engineers on effective AI-enabled development. Requires full-stack experience, modern server-side development, event-driven systems, cloud infrastructure, regulated-data security, and production use of agentic AI.

Lead a multi-team engineering organization responsible for delivery, technical quality, production reliability, security, privacy, and AI-native development practices. Build scalable teams and managers, establish cross-team delivery systems, partner with Product and Design, oversee observability and incident response, use engineering metrics to guide improvements, and shape hiring, leveling, and talent development.

Own frontend domains end to end, including architecture, implementation, testing, production quality, performance, accessibility, and security. Set technical direction, design reusable component systems, establish testing strategies, diagnose complex browser and production issues, and partner with Product, Design, QA, and engineering teams. Mentor engineers, review consequential changes, and use AI-first development practices while maintaining accountability for shipped software.

Leads frontend architecture strategy across products, directs design-system platform development, establishes quality, security, accessibility, performance, and testing standards, and creates tooling and guardrails for engineering teams. Sets AI-native frontend practices, improves production health, aligns Engineering, Product, Design, and QA, and develops senior engineers into broader technical ownership. The role remains hands-on for high-risk technical work while emphasizing organizational-scale technical direction.

Manages a portfolio of partnership customer accounts, focusing on satisfaction, retention, growth, service delivery, upselling, and relationship development. Resolves client concerns, prepares utilization analyses and trend reports, supports implementation and training, and collaborates with Operations, Compliance, Product, and Sales. Requires strategic account management, project management, communication, presentation, and relationship-building skills, with approximately 25% travel.