The Customer Relationship Manager acts as the liaison between engineers and clients, ensuring exceptional service delivery and client satisfaction. Responsibilities include implementing service improvement plans, leading complex accounts, and customizing reporting while providing mentorship to new members.

Responsible for diagnosing issues with Windows Server Infrastructure, managing server environments, and utilizing PowerShell for configuration. Proposes automation solutions and handles troubleshooting in a multi-domain environment.

As a Network Engineer, you will resolve network issues, improve operations through automation, mentor juniors, and interact with clients.