Top Tech Jobs & Startup Jobs in Chicago, IL

The Senior Customer Engineer will lead technical support for customers, build support functions, triage issues, and communicate with both technical and non-technical teams. Responsibilities include resolving tickets, managing API Health, and improving product quality based on support interactions.

The Implementation Strategist will translate customer requirements into AI solutions, develop sales assets, execute proof of concepts, and maintain documentation to enhance customer engagement and sales conversion.

The Deployment Analyst will translate customer requirements into AI solutions, support sales with materials, manage demo environments, and document successful practices.

The Founding Product Support Engineer will build technical support from scratch, addressing customer issues, debugging, and creating documentation for support processes.

As a Senior Software Engineer, you'll lead customer implementations, build workflows, develop platform components, and provide insights from the field, all while traveling to customer sites.

The Senior Forward Deployed Software Engineer will work directly with customers, diagnosing problems, designing integrations, and developing production features for AI agents in complex environments, ensuring successful deployments.

The Senior Customer Success Manager will manage customer relationships, oversee pilot implementations, and collaborate with engineering to fulfill customer needs while building foundational processes for customer success.

The role involves leading customer implementations, architecting workflows, developing platform components, and providing insights to shape engineering and product roadmaps.

The Deployment Strategist will support customer requirements by defining and executing AI agent solutions, develop sales assets, and document deployment processes.

Build and own first-line technical support: triage and resolve customer issues across AI agents, data, integrations, and configuration; create ticketing workflows, runbooks, and escalation paths; communicate with technical and non-technical stakeholders and surface product issues.