Top Tech Jobs & Startup Jobs in Chicago, IL

The Genesys Cloud CX Engineer will design and implement solutions in Genesys Cloud CX, lead requirements gathering sessions, develop IVR/IVA solutions, and collaborate with clients and cross-functional teams.

Lead and implement change management plans for organizational and technology initiatives. Conduct impact analyses, stakeholder engagement, communications, training, and coaching. Monitor adoption, mitigate resistance and risks, develop materials and support resources, and collaborate with project teams to ensure alignment and effective change adoption across clients.

Lead change management for client projects: design and execute change plans, stakeholder analysis, communications, training, coaching, monitor adoption, mitigate resistance, and align activities with project teams.

Lead end-to-end IT project management for mid-to-large initiatives (applications, integrations, AI-enabled solutions). Define scope, manage resources, risks, budgets, schedules, and governance. Coordinate stakeholders, ensure compliance with SDLC/PMLC, maintain documentation, report status, and resolve cross-project dependencies. Assess emerging technologies and support M&A-related IT activities.

The Business Development Executive will leverage existing networks to originate and close consulting opportunities, managing all aspects of the sales process to drive significant bookings and relationship-building with executives in target industries.

The role involves business systems analysis focused on finance/accounts, facilitating communication with stakeholders, and improving workflows including invoicing and cash application.