Top Tech Jobs & Startup Jobs in Chicago, IL

Provide customer operations support for shippers and carriers: handle inquiries, coordinate shipments, resolve service issues, process documentation, and collaborate with internal teams to ensure efficient transportation and high customer satisfaction.

Manage daily LTL account operations: coordinate and track shipments, handle freight classification and pricing, select carriers and service levels, resolve shipment issues, and build relationships with customers and carriers to ensure profitability and service quality.

Manage daily LTL account operations including tracking shipments, monitoring load boards, selecting carriers and service levels, handling freight classification and pricing for quotes, resolving shipment issues, and building relationships with customers and carriers to ensure profitable, compliant, and timely service.

Serve as the primary contact and relationship manager for top clients, grow and renew accounts, negotiate rates and carrier terms, ensure shipment integrity and accurate billing, update internal tracking/reporting, and collaborate cross-functionally to meet client needs and sales goals.

Manage and optimize railroad public equipment pools to ensure availability, minimize per diem and storage penalties, coordinate equipment movements with railroads/dray carriers/customers, reconcile events across systems, analyze performance and cost drivers, and develop SOPs and reporting to improve utilization and turn times.

Manage relationships for top clients, expand accounts, negotiate rates and secure carriers/equipment, maintain shipment integrity and billing accuracy, update internal tracking, and drive repeatable sales.

Manage daily relationships for top clients, grow and retain key accounts, negotiate rates and carrier terms, ensure shipment integrity and accurate billing, maintain tracking and reporting, and collaborate to meet customer needs and sales metrics.

Sell brokerage services to new and existing customers by developing leads (cold calling), negotiating rates, securing profitable loads, coordinating carriers/equipment, maintaining industry knowledge, following shipment protocols, and updating internal tracking and reporting systems.

Serve as primary contact and relationship manager for intermodal and drayage clients. Expand accounts, negotiate rates and capacity, coordinate with operations and carriers, manage shipments cradle-to-grave, track milestones, resolve issues, maintain tracking systems, and monitor billing and cost controls.

Coordinate and track intermodal freight movements with railroads and carriers, manage routing and dispatching, monitor pickups/deliveries, resolve delays and shipment discrepancies, validate delivery data, and provide routing instructions to drivers.