Own the full sales cycle for inbound and self-generated opportunities, from discovery and e-commerce business diagnosis through proposals, objection handling, signatures, and payment collection. Sell monthly agency retainers to e-commerce owners, maintain accurate CRM records, follow up persistently, and coordinate with delivery teams. Success is measured primarily by cash collected, along with close rate, deal size, speed to close, and pipeline hygiene.

Own creative strategy for medical clinic marketing accounts, including market research, ad angles, briefs, scripts, copywriting, performance iteration, and video quality control. Collaborate with media buyers, editors, and client success staff while building scalable creative systems in Google Docs and Airtable. The role focuses on paid direct-response ads, organic content, Meta advertising, and healthcare-focused local service marketing.

Own a portfolio of home improvement clients, serving as the primary relationship manager and driving retention, results, referrals, reviews, and timely MRR collection. Manage regular check-ins, identify and escalate issues, handle difficult conversations, and build scalable onboarding, health-tracking, reporting, and churn-prevention processes. The role manages 20–50 accounts in partnership with media buying and creative teams.