Top Tech Jobs & Startup Jobs in Chicago, IL

Provides customer service and relationship banking through digital, phone, and chat channels. Processes consumer lending applications, assesses underwriting needs, identifies cross-selling opportunities, and recommends financial products. Balances loan inquiries, applications, and service queues while meeting sales, service, compliance, and call-quality targets. Maintains client accounts, collaborates with banking teams, and supports operational effectiveness.

Underwrites, analyzes, structures, and approves complex commercial real estate loans while maintaining portfolio quality and managing credit risk. The role monitors loan portfolios, ensures compliance with bank policies and regulations, participates in loan committees and audits, collaborates with relationship and portfolio managers, and provides credit guidance. It may also coach junior credit professionals and support escalation of complex transactions.

Supports and configures digital banking and community banking applications, including Connected Teller and Online Banking. Manages incidents, releases, testing, documentation, vendor relationships, business requirements, system enhancements, and regulatory compliance. Partners with business and IT stakeholders to troubleshoot issues, improve application reliability, support projects, and deliver enhancements aligned with banking operations and client experience.

Leads Treasury Management Consultants and Analysts across an assigned market or region. Drives sales strategy, revenue and deposit growth, client acquisition, retention, solution penetration, and pipeline execution. Partners with Commercial Banking leadership, coaches and develops team members, manages performance, builds succession plans, resolves significant client issues, and ensures compliance with risk and regulatory requirements.

Advises on commercial deposit growth, liquidity strategy, pricing, portfolio management, and treasury management solutions. Develops deposit relationships, generates new business and fees, manages client portfolios, and translates liquidity analytics into executive recommendations. Partners with banking, treasury management, product, and relationship teams to design solutions, assess risk, optimize deposit performance, and support strategic balance sheet decisions. Requires strong commercial banking, liquidity analysis, consultative sales, communication, and problem-solving capabilities.

Supports Treasury Management Consultants in growing commercial banking relationships through sales analysis, profitability modeling, pricing strategies, proposals, cross-selling, pipeline management, forecasting, and client engagement. The role analyzes financial and client data, prepares presentations and business cases, coordinates billing and onboarding, participates in client meetings and events, and collaborates across teams to deliver treasury solutions and an exceptional client experience.

Designs, delivers, and evaluates AI learning programs that build organizational AI fluency and responsible adoption. Leads instructional design from needs analysis through implementation, creating instructor-led, virtual, digital, video, blended, and performance-support materials. Partners with AI leaders, subject matter experts, and business stakeholders to translate AI strategy into practical training, job aids, assessments, and reinforcement tools. Facilitates Microsoft Copilot training, evaluates learning effectiveness, updates content, and supports enterprise AI enablement.

The Commercial Relationship Manager generates commercial loan and deposit business, develops and expands client relationships, evaluates loan requests, manages portfolio credit quality, and achieves sales and production targets. The role uses consultative selling, business development, financial analysis, portfolio monitoring, and partner referrals to serve commercial and industrial banking clients. Responsibilities include managing delinquencies, maintaining loan standards, coordinating loan origination, and mitigating credit risk.

Identify and evaluate enterprise AI and transformation opportunities, quantify business value, and translate business needs into responsible AI use cases. Develop proofs of concept, knowledge bases, and conversational AI agents; facilitate discovery workshops; collaborate with leadership, Technology, Risk, Compliance, and Operations; present recommendations; support adoption through training and communication; and contribute to AI governance, playbooks, and capability building.

Generates commercial loan and deposit business through consultative selling, relationship development, referrals, and market networking. Evaluates loan requests for purpose, structure, pricing, and credit quality; manages origination processes and customer portfolios; monitors delinquencies and classified credits; and expands existing relationships. Achieves sales, loan, deposit, fee, portfolio, and delinquency targets while coordinating internal resources and maintaining compliance with loan standards and banking procedures.