Top Tech Jobs & Startup Jobs in Chicago, IL

Designs, configures, tests, and maintains enterprise service management workflows, integrations, automations, dashboards, and reports. Translates business requirements into technical solutions, leads workflow design, supports system upgrades, troubleshoots issues, documents processes, and collaborates with stakeholders, vendors, and IT teams. The role also contributes to strategic planning, project delivery, training, process improvement, and mentoring while supporting telecom and ITIL-based service management operations.

Design, implement, and maintain data center, campus LAN, internet edge, and branch networks for hybrid cloud and SDDC environments. Automate deployments with CI/CD, configure firewalls/load balancers/routers/switches, perform capacity planning and monitoring, troubleshoot L2/L3 issues, support escalations, produce reports and documentation, coordinate with project teams, and mentor junior engineers.

Design, implement, and maintain data center, campus LAN, internet edge, and branch networks across hybrid cloud and SDDC platforms. Automate deployments, configure firewalls/load balancers/routers/switches, perform capacity planning and monitoring, manage escalations, produce operational documentation and KPIs, and mentor junior engineers while supporting 24/7 operations.

Manage operational aspects and end-of-life for product lines, analyze customer and usage data to recommend improvements, define KPIs, align cross-functional stakeholders, run EOL planning and communications, and support post-launch product optimization across broadband, wireless, or business data & voice domains.