Provides administrative and operations support for a manufacturing facility by coordinating safety and compliance programs, maintaining regulatory and employee records, preparing reports, managing communications, scheduling meetings, ordering supplies, supporting visitors, coordinating plant events, and improving administrative processes.

Maintains the flow of materials, information, and work-in-progress across manufacturing operations. Monitors schedules and orders, resolves bottlenecks, expedites materials, coordinates production, purchasing, logistics, quality, shipping, and suppliers, and communicates risks and delays. The role prioritizes work orders, tracks delivery and cycle-time metrics, supports continuous improvement, participates in daily Gemba activities, and coordinates supplier RMAs and secondary operational processes.

Leads North American equipment order fulfillment from order receipt through customer acceptance. Establishes project management standards, improves documentation and execution discipline, manages complex automation and ASRS projects, and leads project managers and customer service agents. Oversees schedules, costs, risks, customer readiness, acceptance testing, ERP data quality, KPIs, and cross-functional alignment across sales, engineering, operations, service, and customers.