Provides customer and student support across email, phone, chat, SMS, and social media. Processes enrollments, orders, refunds, and account updates; resolves issues; provides trained technical assistance; maintains accurate records; protects confidential information; collaborates across teams; and identifies process improvements. The role requires strong communication, organization, problem-solving, and customer-service skills in a fast-paced environment.

The Chief Revenue Officer will lead BARBRI’s global commercial strategy across sales, marketing, and go-to-market operations. Responsibilities include driving revenue growth, customer acquisition, digital conversion, retention, cross-sell, strategic account expansion, forecasting, AI adoption, and channel integration. The CRO will build high-performing commercial teams, strengthen institutional and enterprise relationships, oversee direct and digital revenue channels, and engage executive stakeholders across global markets.