The Group Sales Manager is responsible for prospecting, soliciting, negotiating, and booking business to maximize hotel revenue and achieve sales goals, while leading and motivating teams to provide excellent guest service.

The Front Desk Manager ensures exceptional guest service by overseeing front office operations, training staff, and managing performance. Responsibilities include guest relations, recruiting, scheduling, and operational compliance, maintaining high service standards. The role involves hands-on leadership and collaboration with various departments to enhance the guest experience.