Provide strategic recruitment and HR consulting, administer talent management and learning management systems, manage performance evaluations, deliver reporting and analysis, support talent strategy, mentor team members, and lead HR projects to improve processes and stakeholder outcomes.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.