Guide B2B property management clients through software onboarding, training, setup, milestone tracking, follow-ups, and quarterly satisfaction check-ins. Troubleshoot initial issues, answer procedural questions, maintain client records in CRM and project management systems, and support long-term adoption and retention. The role requires strong communication, organization, empathy, software proficiency, and a reliable remote work setup.

Provides remote administrative and client support, including calls, emails, accounts receivable and payable, work orders, lease renewals, compliance documentation, social media assistance, SOP adherence, reporting, and leadership updates. Requires a dedicated home office, graveyard-shift availability, reliable internet and power backups, and compatible computer equipment.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, and document preparation. Assists with social media and basic marketing, follows client-specific SOPs, prepares reports, coordinates with teams, and maintains accurate, efficient operations while working independently during graveyard shifts.