Leads the architecture, delivery, and operational excellence of healthcare data integrations across systems and vendors. Designs APIs, integration patterns, and interoperability solutions using HL7, FHIR, and X12; manages end-to-end delivery, testing, migrations, monitoring, and troubleshooting. Advises clients and stakeholders, establishes technical standards, drives governance and alignment, and communicates risks and recommendations to leadership. The role also develops runbooks, supports regulated environments, and improves integration reliability and scalability.

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Drive product operations excellence across the PDLC: maintain processes and tooling, coordinate planning and rollouts, manage intake and requirements maturation, track delivery and dependencies, enable change management, generate analytics and stakeholder-facing insights to improve product delivery and customer value.