Manage outsourced HR services for multiple clients, including onboarding, benefits administration, employee relations, performance improvement processes, terminations, payroll and HRIS support, compliance, workers’ compensation claims, audits, and policy development. Serve as a trusted advisor to clients, employees, and managers while resolving issues, maintaining accurate records, administering benefits and retirement requests, and ensuring multi-state labor-law compliance.

Leads client onboarding and implementation of HR, payroll, benefits, consulting, and software services from kickoff through handoff. Coordinates internal teams, clients, and vendors; manages timelines, workflows, documentation, metrics, troubleshooting, and process improvements. Administers the company LMS, develops learning pathways and curriculum, monitors training completion, and facilitates webinars. Leads system update projects, testing, user training, process documentation, and strategic initiatives while supporting cross-functional service delivery.

Leads the accounting and advisory department, overseeing client engagements, financial reporting, tax-ready accounting, fractional CFO services, AUPs, compilations, reviews, indirect cost proposals, and Single Audit coordination. Manages client relationships, workflows, KPIs, staff supervision, quality reviews, and process improvements while collaborating with tax teams and external auditors. Provides budgeting, forecasting, cash flow, financial analysis, and strategic guidance to clients.