Own post-adoption commercial activity for an assigned customer portfolio, including upsell, cross-sell, renewals, pricing discussions, negotiations, forecasting, and contract execution. Partner with Customer Success and Retention teams to align commercial actions with customer health and outcomes. Track expansion and renewal pipelines, improve forecast accuracy, identify revenue patterns, and help develop scalable renewal and upsell processes.

Owns affiliate and reseller partner relationships, carries a quota for partner-sourced revenue, activates and trains partners, manages deals through close, conducts demos, develops joint plans, attends industry events, tracks performance in HubSpot, forecasts revenue, and collaborates with Partnerships, Sales, Marketing, and Product.

Own the full sales cycle for dental software, from outbound prospecting and lead generation through closing. Conduct cold calls, networking, industry events, Zoom presentations, and software demonstrations. Build client relationships, meet sales targets, collaborate with marketing and product teams, and provide sales forecasts. Requires strong dental industry knowledge, software sales experience, and willingness to travel to conferences.