Top Tech Jobs & Startup Jobs in Chicago, IL

Provide customer assistance via phone, email, and chat; answer product and policy questions; troubleshoot and resolve issues; document interactions; escalate complex problems; assist with account updates and orders while meeting response time and satisfaction targets.

Provide administrative support to maintain office operations: manage calendars and communications, prepare documents and meeting materials, organize records, coordinate travel, maintain supplies, and assist team members with tasks and projects while handling confidential information professionally.

Enter, update, verify, and maintain accurate data in company systems. Review and correct errors, organize records, prepare documents, respond to data questions, generate simple reports, and assist with scanning, filing, and other administrative tasks while following security procedures and meeting deadlines.

Manage daily shipping and supply chain operations by planning delivery routes, tracking shipments, maintaining inventory accuracy, coordinating with carriers, and optimizing fulfillment to reduce costs, prevent transit delays, and ensure high customer satisfaction.

Monitor active shipments end-to-end using tracking software, identify and escalate delays, communicate status updates to stakeholders, troubleshoot transit issues, and work to maximize transparency and on-time delivery performance.

Manage full-cycle recruitment: partner with hiring managers to define staffing needs, source and screen candidates, guide applicants through the hiring pipeline, ensure excellent candidate experience, and minimize time-to-hire.