Lead and build FedEx Digital's release communications function: translate technical product changes into clear customer and commercial messaging, create scalable processes and governance for many releases, coordinate cross-functional launch readiness, produce customer-facing content (release notes, emails, KB, FAQs), and own incident communications to minimize surprises and support business outcomes.

Lead and grow a team of Account Executives selling FedEx Digital Solutions into third-party ecosystems. Drive pipeline health, deal design, forecasting, CRM compliance, and cross-functional collaboration to meet revenue and growth targets while coaching and developing AE performance.

Sell FedEx digital products (visibility, sustainability, post-purchase) into large enterprise accounts. Manage 6-9 month sales cycles, develop territory/net-new business, partner with regional/global sellers, and close ACV deals typically $40k–$90k using consultative ROI-focused selling.