Own the full post-sale lifecycle for North American accounts, including onboarding, adoption, renewals, expansion, forecasting, and customer value realization. Identify and close growth opportunities, negotiate renewals, gather product feedback, and keep customers engaged with the platform. As the first local Account Manager, help establish the regional account-management playbook, support future hires, visit strategic customers, and represent the company at trade shows and industry events.

Own the full-cycle sales process for mid-market FMCG and food-company customers across North America. Responsibilities include running 12+ weekly demos, targeting strategic accounts with SDRs, creating subscription packages, negotiating contracts, closing deals, refining regional messaging, and attending trade shows and customer meetings. The role requires building the North American market, collaborating with marketing and product marketing, and working with international colleagues. Chicago presence or relocation is required, along with travel and U.S. work authorization without visa sponsorship.